Endurant XD, Endurant HD
TRIB0900 EN-US
|
June 2025 - A

TAIB-1004

Fault Code 760 Rail C Operation or 775 Rail D Operation FMI 15/17

Date: February 3, 2023

Updated: May 07, 2025

Issue Description:

Customers may report intermittently transmission service lamp on while driving and transmission may not shift into Reverse with the following fault codes:

ConditionFault CodeSPNFMIDescription
While driving760614615, 17Rail C Operation
Shift to reverse775614715, 17Rail D Operation
Notice
Inspect for a transmission mounted PTO. If transmission is equipped with a PTO, verify proper PTO operation, installation, wiring and configuration in the TCM Fault Code 775 FMI 15, 17 may set Active due to improper PTO operation.

Affected Models/Population:

A4 TCM equipped transmissions:

  • Part number 10001705(R)

Endurant HD with TCM software less than or equal to 5516042:

  • EEO-xxF112C
  • EE-xxF111B
  • EHD-xxF112C-N

PACCAR TX-12 with TCM software less than 2460355 (R3.5, 5516073):

  • PO-xxF112C

Note: If transmission model number is EHD-xxF112C-N with TCM software part number 5516034, contact Eaton Cummins Automated Transmission Technologies for further diagnostic instructions:

  • U.S. and Canada Help Line: +1-800-826-4357
  • Mexico Help Line: +52-800-800-6801

TCM Identification based part label location or part number:

_Graphics/_Raster/TAIB1011-A4A5_TCM.png

Field Strategy:

Endurant HD, requires ServiceRanger diagnostic software tool:

Step A: Verify ServiceRanger data release (internet connection required).

1. Locate “SR” icon in system tray, left click icon once (only once) to open ServiceRanger Update Manager.

2. Select the refresh icon in the upper right hand corner to check for updates.

Note: Wait for updates to complete, if necessary.

3. Select “View update history” in lower left corner.

4. Select “Data Update History” tab.

5. Requires data release: 2301-02-SCB-4493 or greater. Go to Step B.

Step B: Verify TCM software part number.

1. Key on with engine off.

2. Connect ServiceRanger.

3. Create a Service Activity Report.

4. Select Send to Eaton (internet connection required).

5. Go To Programming.

6. Record software part number under Software Information - TCM.

  • If software part number is less than (<) 5516042, go to Step C.
  • If software part number is (=) 5516042, go to Step D.
  • If software part number is greater than (>) 5516042, contact Eaton Cummins Automated Transmission Technologies for further diagnostic instructions:
    • U.S. and Canada Help Line: +1-800-826-4357
    • Mexico Help Line: +52-800-800-6801

Step C: Update TCM software.

1. From Available Updates, select SW-23150-P (TCM software 5516072).

2. Select Confirm and follow on-screen prompts. Process complete.

Step D: Verify Calibration.

1. Go To Configuration.

2. Select Calibration tab.

3. Record Current Base Calibration.

4. Refer to Endurant HD and 5516042 Software table below, identify calibration based on OEM, Engine and Transmission Model Number.

  • If calibration from table is not applied, in ServiceRanger - locate and select calibration identified on table, select Apply, select Confirm and follow on screen prompts. Process complete.
  • If calibration from table is already applied and vehicle came in with software part number 5516042, contact Eaton Cummins Automated Transmission Technologies for further diagnostic instructions:
    • U.S. and Canada Help Line: +1-800-826-4357
    • Mexico Help Line: +52-800-800-6801

Endurant HD and 5516042 Software:

Name - OEM, Engine (Calibration Revision - Part Number)Transmission Model
PACCAR
PACCAR X15 Cal Rev 33-5542175EEO-xxF112C
PACCAR X15 2020/1021 Efficiency Series Cal Rev 33-5542176EE-xxF111B
PACCAR X15 2020/2021 Efficiency Series Cal Rev 33-5542177EEO-xxF112C
PACCAR X15 2020/2021 X1 Productivity Series Cal Rev 33-5542178EE-xxF111B
PACCAR X15 2020/2021 X1 Productivity Series Cal Rev 33-5542179EEO-xxF112C
PACCAR X15 Euro 5 Mexico Cal Rev 33-5542180EEO-xxF112C
PACCAR X15 Euro 6 Mexico Cal Rev 33-5542181EEO-xxF112C
Volvo
Volvo-Mack X15 Cal Rev 33-5542183EE-xxF111B
Volvo-Mack X15 Cal Rev 33-5542184EEO-xxF112C
Volvo-Mack X15 2020/2021 Efficiency Series Cal Rev 33-5542185EE-xxF111B
Volvo-Mack X15 2020/2021 Efficiency Series Cal Rev 33-5542186EEO-xxF112C
Volvo-Mack X15 2020/2021 X1 Productivity Series Cal Rev 33-5542187EEO-xxF112C
Freightliner
Freightliner DD13 Cal Rev 33-5542189EE-xxF111B
Freightliner DD13 Cal Rev 33-5542190EEO-xxF112C
Freightliner DD15 2021 Cal Rev 33-5542191EE-xxF111B
Freightliner DD15 2021 Cal Rev 33-5542192EEO-xxF112C
Freightliner DD13 2021 Cal Rev 33-5542193EE-xxF111B
Freightliner DD13 2021 Cal Rev 33-5542194EEO-xxF112C
Freightliner DD15 Cal Rev 33-5542195EE-xxF111B
Freightliner DD15 Vocational Cal Rev 33-5542196EEO-xxF112C
Freightliner X15 2020/2021 Efficiency Series Cal Rev 33-5542197EE-xxF111B
Frieghtliner X15 2020/2021 Efficiency Series Cal Rev 33-5542198EEO-xxF112C
Freightliner X15 2020/2021 X1 Productivity Series Cal Rev 33-5542199EEO-xxF112C
Freightliner X12 Cal Rev 33-5542200EE-xxF111B
Freightliner X12 Cal Rev 33-5542201EEO-xxF112C
Freightliner X12 2021 Cal Rev 33-5542202EE-xxF111B
Freightliner X12 2021 Cal Rev 33-5542203EEO-xxF112C
Freightliner X12 2021 Productivity Series Cal Rev 33-5542204EE-xxF111B
Freightliner X12 2021 Productivity Series Cal Rev 33-5542205EEO-xxF112C
International
International Motors X15 Cal Rev 33-5542166EEO-xxF112C
International Motors X15 Cal Rev 33-5542165EE-xxF111B
International Motors A26 Cal Rev 33-5542164EEO-xxF112C
International Motors A26 Cal Rev 33-5542163EE-xxF111B
International Motors X15 2020/2021 X1 Productivity Series Cal Rev 33-5542169EEO-xxF112C
International Motors X15 Performance Series Cal Rev 33-5542170EEO-xxF112C
International Motors A26 2021 Linehaul Cal Rev 33-5542172EEO-xxF112C
International Motors A26 2021 Linehaul Cal Rev 33-5542171EE-xxF111B
International Motors X15 2020/2021 Efficiency Series Cal Rev 33-5542168EEO-xxF112C
International Motors X15 2020/2021 Efficiency Series Cal Rev 33-5542167EE-xxF111B
CNG
PACCAR X12N Cal Rev 33-5542207EEO-xxF112C-N
Volvo (and Mack) X12N Cal Rev 33-5542208EEO-xxF112C-N
Freightliner X12N Cal Rev 33-5542209EEO-xxF112C-N

Field Strategy:

PACCAR TX-12, per PACCAR, requires DAVIE4 diagnostic software tool:

Step A: Verify TCM software part number.

1. Key on with engine off.

2. Connect DAVIE4.

3. Select Drive Recorders, download VPA and Snapshot.

4. Select Software, Click on I-Plane for TCM.

5. Record TCM software value under 1064 Component Group.

  • If software part number is less than (<) 2460355, go to Step B.
  • If software part number is (=) 2460355, go to Step C.
  • If software part number is greater than (>) 2460355, contact PACCAR AMT Support for further diagnostic instructions:
    • Create case in TCS for Transmission Support.

Step B: Update TCM software:

1. Create TCS Technical Assistance Case Category: Transmission Software Support to have ID Card updated with TCM Software 2460355.

2. Update TCM software to 2460355.

Step C: Verify Calibration.

1. Go To Software Tab.

2. Click on I-Plane for TCM.

3. Record value for 1038 Component Group.

4. Refer to PACCAR TX-12 and 2460355 Software table below, identify calibration based on OEM, Engine and Transmission Model Number.

  • If calibration from table is not applied, Create TCS Technical Assistance Case Category: Transmission Software Support. Process complete.
  • If calibration from table is already applied and vehicle came in with software part number 2460355, contact PACCAR AMT Support for further diagnostic instructions:
    • Create case in TCS for Transmission Support.

PACCAR TX-12 and 2460355 (R3.5, 5516073) Software:

Name - OEM, Engine (Calibration Revision - Part Number)OEM Part NumberTransmission Model
PACCAR MX11 Cal Rev 02-55440042465830PO-xxF112C
PACCAR MX13 Cal Rev 02-55440052465831PO-xxF112C
PACCAR MX11 2021 Cal Rev 02-55440062465832PO-xxF112C
PACCAR MX13 2021 Cal Rev 02-55440072465833PO-xxF112C
PACCAR MX11 2023-2024 Cal Rev 02-55440082465834PO-xxF112C
PACCAR MX13 2023-2024 Cal Rev 02-55440092465835PO-xxF112C
PACCAR PX9 2024 Cal Rev 02-55440102465836PO-xxF112C

Warranty Information:

  • Claim is submitted through normal Warranty channels
  • Repairing customer / dealer to provide Service Activity Report verifying VIN, transmission serial number and fault codes.

Warranty Parts:

No Parts

Warranty Labor:

  • Diagnostics (OEM SRT up to 0.7 hour)
  • Only one of the following applies:
    • Software update - Step C (OEM SRT up to 0.3 hour)
    • Calibration / Configuration update - Step D (OEM SRT up to 0.3 hour)
  • Road test (OEM SRT up to 0.3 hour)

Warranty Coverage:

Standard warranty per Model and Vocation as published in the Eaton Cummins Automated Transmission Technologies Warranty Manual ECWY3000 EN-US

Change Log

DateDescription
05/07/2025Updated Issue Description section to include PTO information.
02/17/2025Added International calibrations to HD table.
01/02/2025Updated Field Strategy to include PACCAR TX-12 DAVIE4 instructions.
08/21/2024Add FC760 FMI 15/17. Updated Field Strategy, Step B, included information from Procedure C and removed Procedure C.

The material contained in this bulletin is product improvement information. Eaton Corporation is not committed to, or liable for, canvassing existing products.

FSUD: 4488