Contact Eaton Cummins Automated Transmission Technologies for further diagnostic instructions.

Refer to WYIB-0002 Roadranger Pre-Call Form - Transmission and Clutch

• https://www.eaton.com/content/dam/eaton/support/warranty-and-returns/eaton-commercial-vehicle-warranty/eaton-commercial-vehicle-call-center-pre-call-checklist-WYIB0002-en-us.pdf

After all the required information is recorded - Go to the appropriate Online Submission Form.

In-Warranty: WYIB-0002

• https://www.eaton.com/us/en-us/forms/vehicle/in-warranty-support-form.html

Out-of-Warranty: WYIB-0005

• https://www.eaton.com/us/en-us/forms/vehicle/out-of-warranty-support-form.html

Note: After submitting the online form a confirmation email will be sent. If all required information is included, a claim will be created. Based on the complaint, vehicle details and SAR data, the claim will be updated with a service plan. Check claim status online using your Dealer Code and Repair Order Number or Claim Number.

• https://www.eaton.com/us/en-us/support/warranty-returns/eaton-commercial-vehicle-warranty/warranty-claim-status.html